Privacy Policy
Last updated: 30th Nov 2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and share your information when you visit our Website or use our services. By accessing or using this Website, you consent to the practices described in this Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Billing details
- Company name
- Project requirements or order details
- Any files or briefs you upload
1.2 Automatically Collected Information
When you browse our Website, certain information is automatically collected, including:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time spent on pages
- Cookies and tracking data
1.3 Cookies & Tracking Technologies
We may use cookies, pixels, and analytics tools to improve user experience, track performance, and personalize content or ads.
2. How We Use Your Information
We use your data for the following purposes:
- To deliver content writing or related services
- To process payments and generate invoices
- To communicate with you regarding your order, updates, and support
- To improve Website performance, features, and user experience
- For marketing, retargeting, and promotional communication (with consent)
- To comply with legal, financial, and regulatory requirements
3. Sharing & Disclosure of Information
We do NOT sell your personal data.
We may share your information only in the following situations:
3.1 With Service Providers
Trusted third-party vendors who assist in:
- Payment processing
- Email delivery
- Analytics and tracking
- Hosting and security
3.2 Legal Requirements
We may disclose personal data if required to:
- Comply with legal obligations
- Respond to lawful requests
- Protect our rights, property, or safety
- Prevent fraud or misuse of services
3.3 Business Transfers
In case of merger, acquisition, or asset sale, customer information may be transferred as part of business assets.
4. Data Security
We implement reasonable security measures to protect your information, including:
- Encrypted communication (SSL)
- Restricted access control
- Safe storage practices
However, no online system is 100% secure. You acknowledge that you share data at your own risk.
5. Data Retention
We retain your personal information only as long as necessary for:
- Fulfilling your order
- Providing support
- Meeting legal and financial obligations
- Improving services and website performance
You may request deletion of your data anytime (see Section 8).
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Modify or update information
- Request deletion of your data
- Withdraw consent for marketing communications
- Request a copy of your stored data
- Restrict or object to data processing
To exercise these rights, contact us using the information at the end of this Policy.
7. Third-Party Links
Our Website may include links to external websites. We are not responsible for:
- Their content
- Privacy practices
- Cookies or tracking methods used by them
We encourage you to read their individual privacy policies.
8. Data Deletion Requests
If you want us to delete your stored personal information, send an email with the subject “Data Deletion Request” to our support address. We will process your request within a reasonable timeframe.
9. Children’s Privacy
We do not knowingly collect information from individuals under 18 years of age. If we discover that a minor has submitted data, we will delete it promptly.
10. Changes to This Privacy Policy
We reserve the right to modify, update, or replace this Privacy Policy at any time. Changes become effective immediately upon being posted on this page. Your continued use of the Website constitutes your acceptance of the updated policy.
11. Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: Contact@contents-shark.com
Phone: +91 6290103523
Address: 884,S.H.K.B Sarani road, jawpur, dumdum, kolkata:700074